Customer Help Centre

Yes, we can. Once you have entered all the necessary details an empty pallet can be requested by ticking the required box. A nominal charge is made for this service and we require at least one days working notice,therefore a premium collection service is not possible. 

Note: Please be aware that if ordering an empty pallet from us, these are of the standard dimensions mentioned above, as oversized empty pallets simply do not exist. Depots can only provide up to 2 empty pallets. We cannot offer a pallet for Oversized Pallet services. If the service you require is oversized pallet service, the goods will have to be pre-palletised prior collection.