Track Your Pallet

Common pallet delivery terms to know before you ship

Common pallet delivery terms to know before you ship

When organising a pallet delivery, the abbreviations can be confusing. You may not be familiar with the jargon.

Every industry has its own terminology. You do not have to be an expert, but knowing the most important terms can help you avoid mistakes and difficulties.

If you are new to the freight industry, have a look at these terms to help prepare you to ship your pallets:

Palletised Goods

A pallet is a flat structure made of wood, plastic or sometimes even aluminium, used for shipping different items. Freight transported on a pallet should be secured and packed according to the courier’s requirements to ensure a smooth delivery. Once safely secured to the pallet, the items are considered palletised goods.

Certification of Origin

A certification of origin is a document that provides information about the origin of the items in transport; the document mostly applies to international trade.


A claim in this industry is a legal demand made by a transporter for financial compensation for lost or damaged freight.

Full Truck Load (FTL)

A full truck load means that the carried load occupies the entire space in a shipping truck.

Tracking Number

Technology plays a big part in freight distribution. Tracking numbers allow you to track your pallet. It is a unique number assigned to you by the courier, and can be entered into the system at any time to check the location of the shipment.

Oversized Pallet

An oversized pallet is a pallet rack that has bigger dimensions than a standard pallet and can be used to transport longer or larger items.


The Against All-Risk (AAR) insurance option gives your freight full coverage during transit.

RHA and CRM Conditions

RHA- Road Haulage Association

CRM- Convention on the Contract for the International Carriage of Goods by Road

Use this simple terminology guide to better understand the pallet delivery industry before you ship. For more information, contact the National Pallets team.