Reviews of National Pallets

By sharing honest feedback to help others send their pallets with confidence, we ask you to let us know where we're doing a great job, and where there's still room for improvement.

Nigel Owen - 21 Apr 2017

Always a pleasure to use your service. Ordering is simple and you have never let me down. Always pick up when you say you will and always deliver on time. Excellent service all round

Les Williams - 19 Apr 2017

My experience of using your service was excellent.Pick up and arrived on time as expected and unusually nothing was damaged.

Deirdre Lowe - 19 Apr 2017

The man who picked up my pallet was one of the most cheerful helpful men I have had the pleasure of helping me. I had never used a pallet service before and he explained how it all worked, and did all the wrapping and lifting for me. The woman on the phone who added a pallet and then removed it, both at my request, was also exceptionally friendly and efficient. I was nervous about returning a large delicate item, and these two both made it so easy.

Tim Gray - 17 Apr 2017

Once again, a huge thanks for another (third) prompt and perfect delivery of my items. The items are fragile (tinned foods) and I'm always worried that they will arrive dented and never once have they! I hope this level of service continues in the future and I will of course use you again and recommend your services. The customer service and delivery service has been very impressive and pricing is extremely competitive if not the best I have found!

Louise Templeton - 08 Apr 2017

I always use National Pallets for all my urgent courier uplifts. They offer an easy to book online service and you can track your order all the way to delivery. Email updates are sent to you as well when the material is out for delivery. All in all a fantastic service.

Phil Joyner - 01 Apr 2017

I do not normally reply to surveys but your service from start to finish has been faultless ,so easy to get instant quotes and to book that I do not mind offering a pallet service to my customers because of your service and Palletways are excellent in collecting with always polite drivers.Great having the updates with emails to where the pallet is. Personally I can't see any improvements needed ,don't fix it if isn't broke! and keep up the good work.

Michael Papworth - 28 Mar 2017

I have made 3 deliveries through national pallets and have been impressed with the process and how easy it was. Collection was made when expected, and as far as I know I have had no complaints from my customers either. I would recommend you and will be using national pallets in the future.

Amanda Edmunds - 22 Mar 2017

I have only used you a couple of times but it has been a good experience. I like it because you get shipping labels, manifest and address labels and receipt to print off as well as tracking information, everything you need really, so we will carry on using you.

Paul Dolan - 21 Mar 2017

Very easy, faultless and excellent .... absolutely will be using again.!!!

Gerry Juanico - 21 Mar 2017

I have a great experienced of your service. thanks a lot and hope to have a transaction again.